隱私權政策Privacy notice

一、誰經營本站1. Who runs this site

即時路況（lukuang.tw，下稱「本站」）是 Roadscore 網絡的一部分，由 Maurício Amaro 以個人身分經營，並決定本站蒐集哪些資料及其目的。即時路況 (lukuang.tw, “the site”) is part of the Roadscore network and is run by Maurício Amaro, as an individual. He decides what the site collects and why.

任何與你的個人資料有關的事，包括下列各項請求，請寄信至 For anything about your data, including the requests described below, write to [email protected]。.

二、重點摘要2. In short

• 不需要帳號或密碼，不提供任何資料也能使用整個網站。No account and no password. You can use the whole site without giving us anything.
• 沒有廣告 cookie、沒有社群媒體追蹤像素，也不跨網站追蹤你。我們使用 Google Analytics 做流量統計，你可隨時停用，並尊重瀏覽器的 Global Privacy Control 設定。No advertising cookies, no social media pixels, no tracking across other sites. We use Google Analytics for statistics; you can opt out at any time, and we honour Global Privacy Control.
• 我們不出售個人資料，也不將其用於目標式廣告。We do not sell personal information, and we do not use it for targeted advertising.
• 我們只保存你主動提供的資料（email、通知設定、向小幫手提出的問題、合作申請），以及一份從不保存 IP 位址的瀏覽統計。We keep only what you give us on purpose (an email address, an alert subscription, a question to the assistant, a partner request) and a visit count that never stores your IP address.
• 資料庫位於美國。Our database is hosted in the United States.

三、我們蒐集什麼、為什麼3. What we collect and why

瀏覽統計Visit counts

你每開啟一個頁面，我們記錄：頁面網址、帶你來的頁面（referrer）、裝置類型（桌機、手機或機器人，由瀏覽器的 user agent 判斷）、國家（由 Cloudflare 依 IP 位址提供）、日期時間，以及一組每日訪客代碼。這組代碼是以你的 IP 位址、user agent 與當天日期，加上一把秘密金鑰計算出的單向雜湊值，每天午夜（UTC）更換，無法跨日追蹤任何人。我們從不保存你的 IP 位址，也不使用 cookie。在網址後加上 ?notrack=1 即可停止計算你的瀏覽；?notrack=0 可恢復。For each page you open we record the page address, the referring page, the kind of device (desktop, mobile or bot, from your browser's user agent), your country (supplied by Cloudflare from your IP address), the date and time, and a daily visitor code: a one-way hash of your IP address, user agent and the date, mixed with a secret key, that changes every day at midnight (UTC), so it cannot follow anyone from one day to the next. Your IP address is never stored and no cookie is used. Add ?notrack=1 to any address to stop your visits being counted; ?notrack=0 undoes it.

這台裝置上的通知Alerts on this device

如果你開啟通知並允許瀏覽器通知，瀏覽器會提供一個推播位址（連到其推播服務的長連結，不是你的姓名或電話）和兩把加密金鑰。我們會一併保存你追蹤的範圍（全台或指定道路）、瀏覽器的 user agent，以及訂閱與更新日期。選擇「我附近」時，瀏覽器會先徵求你的同意，我們另外保存你最新的一個位置（經緯度與精確度）及通知半徑（約 10 公里），只保留最新一筆、不留歷史；超過 24 小時的位置不再用於通知。通知只用於全線封閉與嚴重事故，每台裝置每小時最多 4 則，超過即捨棄。為避免重複，我們記錄哪則通知在何時送到哪個推播位址。按「關閉所有通知」會立即刪除推播位址、設定與位置。If you turn on alerts and allow notifications, your browser gives us a push address (a link to its notification service, not your name or number) and two encryption keys. We keep them with what you follow (all of Taiwan or chosen roads), your browser's user agent and the dates. With “near me”, your browser asks your permission first and we also keep your latest position (latitude, longitude, accuracy) and the alert radius, about 10 km: only the latest one, no history; a position older than 24 hours is not used. Alerts cover full closures and serious accidents only, at most 4 per hour per device; anything over that is dropped. To avoid duplicates we log which alert went to which push address and when. “Turn off all alerts” deletes the push address, your choices and your position at once.

每日路況電子報Daily email

訂閱時，我們保存你的 email、你選的道路（最多 10 條）、寄送頻率（每天或每週一）、一組作為私人連結的隨機代碼，以及訂閱、確認與最近寄送的日期。訂閱採雙重確認：點擊確認信中的連結前不會寄出任何信件；24 小時未點擊會寄出唯一一次提醒；30 天內未確認的 email 會被刪除。Resend 會告訴我們確認信或提醒是否送達、開啟、點擊或被退回，我們保存這些狀態但不保存 email。每封信都有更改道路與取消訂閱的連結。取消訂閱會刪除你的 email，我們只保留每天取消人數的統計。When you sign up we keep your email address, the roads you picked (up to 10), how often (every morning or Mondays), a random token that works as your private link, and the dates you signed up, confirmed and were last sent an edition. Sign-up is double opt-in: nothing is sent until you click the link in the confirmation email; one reminder goes out after 24 hours without a click; addresses never confirmed are erased after 30 days. Resend tells us whether a confirmation or reminder was delivered, opened, clicked or refused; we keep those states without your address. Every email has links to change your roads and to unsubscribe. Unsubscribing erases your email address; we keep only a count of unsubscribes per day.

email 被刪除後（取消訂閱、我們移除，或 30 天未確認），只會留下不含 email 的匿名紀錄：所訂閱的清單、道路、頻率、候補名單的回答與日期，無法寄信，也無法識別任何人，僅用於統計。Once an address is erased (unsubscribed, removed by us, or unconfirmed after 30 days), only an anonymous record with no address is kept: the lists, roads, frequency, waitlist answers and dates. Nothing can be sent to it and nobody can be identified from it; it is kept for statistics only.

Vianow App 候補名單Vianow waitlist

在 /app 登記時，我們保存你的 email、你使用的手機（iPhone 或 Android，若有回答）、你最想要的功能（若有選擇）、登記日期與隨機代碼，只用於通知你 Vianow 的試用與上線消息。同樣採雙重確認，30 天內未確認即刪除。每封候補名單信都有退出連結。If you join at /app we keep your email, the phone you use (iPhone or Android, if you answered), what you want first (if you picked anything), the date and a random token, used only to tell you about Vianow's test version and launch. It is double opt-in too, and unconfirmed sign-ups are erased after 30 days. Every waitlist email has a link to leave.

我的路線通知Traffic alerts for your route

在 /traffic-alerts 儲存路線時，我們保存你的 email、出發地與目的地的名稱和座標、兩地之間的行車路線、出發時間、星期與時區（由瀏覽器提供），只用於在出發前路上有封閉或事故時寄信給你。採雙重確認。為避免重複，我們會記下當天已通知過的路況。取消（每封通知信都有連結）會立即刪除 email、地點與路線；30 天未確認的通知也以相同方式刪除。之後只保留匿名紀錄（時間、星期與日期）供統計。路線由 openrouteservice 規劃，只會收到兩地的座標。When you save a trip at /traffic-alerts we keep your email, the names and coordinates of the start and destination, the driving route, the time you leave, the days and your time zone (from your browser), used only to email you before you leave if there is a closure or an accident on the way. It is double opt-in. To avoid repeats we note the events already sent that day. Cancelling (the link in every alert) erases the email, the places and the route at once; an alert never confirmed is erased the same way after 30 days. Only an anonymous record (time, days, dates) is then kept for statistics. The route is planned by openrouteservice, which receives the two points' coordinates only.

路況小幫手Traffic assistant

你向路況小幫手提問時，我們保存問題、回答、使用了哪些資料工具、是否來自短暫快取、是否找到資料、日期時間，以及上述的每日訪客代碼。IP 位址不會保存，只短暫留在記憶體中以限制提問次數。這些紀錄沒有固定刪除期限，用於改善服務。請不要在問題中輸入個人資料（姓名、電話、車牌）；如果輸入了，請來信，我們會刪除。為了產生回答，你的問題與同一對話中最近幾則訊息（最多 8 則、每則最多 600 字元）會傳送給 Anthropic（Claude AI 模型的開發公司）。依其商業條款，Anthropic 不會用透過 API 傳送的資料訓練模型。When you ask the traffic assistant, we store the question, the answer, which data tools it used, whether the answer came from a short-lived cache, whether it found data, the date and time, and the daily visitor code described above. Your IP address is not stored: it stays briefly in memory to limit how many questions one connection can send. These records have no fixed deletion date and are used to improve the service. Please don't type personal information (names, phone numbers, number plates); if you did, email us and we will delete it. To write the answer, your question and the last few messages of the conversation (up to eight, each cut to 600 characters) are sent to Anthropic, the company that makes the Claude AI model. Under its commercial terms, Anthropic does not use data sent through its API to train its models.

合作申請與開放 APIPartner requests and the public API

填寫合作夥伴表單時，我們保存你的姓名、單位、單位類型、職稱、email、電話（若有提供）、訊息與日期，並寄一份副本到我們的信箱，只用於回覆與建立合作。申請 API 金鑰時，我們保存姓名或專案名稱、email、用途、網站或 App（若有提供）及同意標示來源條款的時間。每次 API 請求會記錄金鑰、IP 位址、user agent、呼叫頁面與查詢內容；請求紀錄中的 IP 位址在 30 天後刪除，其餘保留。上述表單會依連線限制每小時的請求次數，所用的 IP 位址只存在伺服器記憶體中，不寫入資料庫。If you fill in the partners form we keep your name, organisation, its type, your role, email, phone if given, your message and the date, and a copy is emailed to our inbox; we use it only to reply and set up the partnership. If you create a public API key we keep your name or project name, email, what it is for, your website or app if given, and when you agreed to the attribution terms. Each API request is logged with the key, IP address, user agent, calling page and what was asked; IP addresses in the request log are erased after 30 days, the rest is kept. The forms limit requests per connection per hour; the IP address used for that is held in server memory only and never written to the database.

「你附近」區塊The “Near you” block

不問你任何事時，這個區塊顯示全台概況。只有你按下「使用我的位置」，瀏覽器才會詢問你的位置，並在瀏覽器端四捨五入到約 1 公里後，放在請求內容中傳送（絕不放在網址裡）。伺服器只用它產生這一次的回答，不保存也不記錄。瀏覽器只記住你的選擇，不記座標。Without asking you anything, the block shows the whole of Taiwan. Only if you press “Use my location” does your browser ask for your position, which is rounded to about 1 km in your browser and sent in the body of the request (never in a web address). Our server uses it for that one answer; it is not stored or logged. Your browser keeps only your choice, with no coordinates.

流量分析與 cookieAnalytics and cookies

我們使用 Google Analytics 4 了解哪些頁面有用。它預設啟用，只用於統計，會在你的裝置上存放 cookie（_ga 與 _ga_<ID>，最長保存兩年），內含一組隨機識別碼，用來分辨同一個瀏覽器是否再次造訪。它收集你開啟的頁面與來源頁面、停留時間、頁面上的點擊與捲動、裝置類型、瀏覽器、作業系統、螢幕大小與語言，以及 Google 依 IP 位址推算的大約位置（國家、地區與城市）；Google Analytics 4 不記錄也不保存 IP 位址。我們只看到彙總報表，看不到任何能指認你的資料；不會傳送你的 email 或你輸入的任何內容，也不啟用 Google 的廣告功能（Google 信號、再行銷或個人化廣告）。它透過 Google Tag Manager 載入，Tag Manager 只負責傳送 Google Analytics 標記，本身不設定 cookie。We use Google Analytics 4 to understand which pages are useful. It runs by default, for statistics only, and stores cookies on your device (_ga and _ga_<ID>, which last up to two years) holding a random identifier that lets it tell a returning browser from a new one. It collects the pages you open and the page that sent you, the time spent and the clicks and scrolls on a page, your type of device, browser, operating system, screen size and language, and an approximate location (country, region and city) that Google works out from your IP address; Google Analytics 4 does not log or store IP addresses. We see only aggregated reports, never anything that names you; we don't send it your email or anything you type, and we don't turn on Google's advertising features (Google signals, remarketing or ad personalisation). It is loaded through Google Tag Manager, which only delivers the Google Analytics tag and sets no cookies of its own.

Google 是我們的服務提供者，依其 Google Analytics 資料處理條款，只為向我們提供服務而使用這些資料；資料在美國及 Google 營運的其他國家處理，因此存放於台灣境外。Google acts as our service provider: under its data processing terms for Google Analytics it uses this data only to provide the service to us. It is processed in the United States and other countries where Google operates, so it is held outside Taiwan.

要停用，請使用本頁下方（也在每頁頁尾）的「停用流量分析」：Google Analytics 會在這個瀏覽器立即停止，本站的相關 cookie 會被移除，並記住你的選擇。若你的瀏覽器送出 Global Privacy Control（GPC），我們自動視為停用；網址加上 ?notrack=1 也會關閉 Google Analytics。瀏覽器的本機儲存空間另外保存幾項不會離開你裝置的設定：深色或淺色主題、語言、你追蹤的通知、「你附近」的選擇與 ?notrack 設定，你可隨時在瀏覽器中清除。To opt out, use “Opt out of analytics” below (also in the footer of every page): Google Analytics stops at once in this browser, its cookies on this site are removed, and the choice is remembered. If your browser sends Global Privacy Control (GPC), we treat it as an opt-out automatically, and ?notrack=1 also keeps Google Analytics off. Your browser's local storage also keeps a few settings that never leave your device: light or dark theme, language, what you follow for alerts, your “Near you” choice and the ?notrack opt-out. You can clear them at any time.

和所有網站一樣，我們的主機服務商（Railway）與網路服務商（Cloudflare）會看到你的 IP 位址，並保存短期的技術紀錄以傳送頁面及防範濫用；我們不會用來追蹤或分析任何人。Like any website, our hosting provider (Railway) and network provider (Cloudflare) see your IP address and keep short-lived technical logs to deliver pages and protect the site; we don't use them to track or profile anyone.

四、與誰分享4. Who we share it with

我們只與替本站提供服務的廠商分享各自所需的資料：Railway（網站與資料庫主機，位於美國，因此資料存放於台灣境外）；Cloudflare（網路與安全層，提供每次瀏覽的國家）；Resend（寄送 email）；Anthropic（產生小幫手的回答）；你的瀏覽器推播服務（Chrome 與 Android 為 Google、Safari 為 Apple、Firefox 為 Mozilla、Edge 為 Microsoft，只看得到加密後的訊息）；openrouteservice（規劃路線通知的路線，只收到座標）；OpenFreeMap（你的瀏覽器直接向它載入地圖圖磚，因此會看到你的 IP 位址）。道路資料來源（交通部 TDX、中央氣象署，經由 Roadscore）只由我們的伺服器連線，不會收到任何關於你的資訊。法律要求時，我們可能依法提供資料。我們不出售個人資料。We share information only with the providers that run the site for us, and only what each needs: Railway (hosts the site and database in the United States, so the data is held outside Taiwan); Cloudflare (network and security layer, tells us each visit's country); Resend (sends our emails); Anthropic (writes the assistant's answers); your browser's push service (Google for Chrome and Android, Apple for Safari, Mozilla for Firefox, Microsoft for Edge; it sees only the encrypted message); openrouteservice (plans route-alert routes from the coordinates only); OpenFreeMap (your browser loads map tiles from it directly, so it sees your IP address). The road data sources (the transport ministry's TDX and the Central Weather Administration, through Roadscore) are contacted by our server only and receive nothing about you. We may disclose information if the law requires it. We do not sell personal information.

五、保存期間5. How long we keep it

• 瀏覽紀錄：90 天後刪除每日訪客代碼，其餘匿名資料（頁面、來源網站、國家、裝置類型、時間）保留以觀察長期流量。Visit records: the daily visitor code is erased after 90 days; the remaining anonymous rows (page, referring site, country, device type, time) are kept to measure audience over time.
• 裝置通知：直到你關閉，或推播服務告知該位址已失效。「我附近」位置：只保留最新一筆。通知發送紀錄：14 天。Device alerts: until you switch them off or the push service says the address no longer works. “Near me” position: the latest one only. Log of alerts sent: 14 days.
• 電子報與候補名單：直到你取消；未確認者 30 天。之後只留匿名紀錄供統計。Email and waitlist: until you leave; unconfirmed sign-ups 30 days. After that only an anonymous record is kept for statistics.
• 路線通知：存在期間；取消或 30 天未確認即刪除 email、地點與路線。Route alerts: while they exist; cancelling, or 30 days unconfirmed, erases the email, places and route.
• 路況小幫手：無固定刪除期限，可來信要求刪除。API 金鑰：直到你要求刪除；請求紀錄中的 IP 位址 30 天後刪除。合作申請：合作或聯繫期間。Assistant: no fixed deletion date; ask and we delete yours. API keys: until you ask us to delete yours; IP addresses in the request log are erased after 30 days. Partner requests: as long as the conversation or partnership lasts.

六、你的權利6. Your rights

依個人資料保護法第 3 條，你可以就你的個人資料請求查詢或閱覽、製給複製本、補充或更正、停止蒐集處理或利用，以及刪除。電子報與通知的每封信都有一鍵更改或取消的連結；其他請求請寄信至 [email protected]，我們通常會在幾天內處理。因為我們不要求你表明身分，請告訴我們要找的內容（例如你使用的 email，或你問過的問題內容）。如果你對處理方式不滿意，可以向個人資料保護委員會籌備處或相關主管機關提出申訴。Under Article 3 of Taiwan's Personal Data Protection Act you may ask to see your personal data, receive a copy, supplement or correct it, have its collection, processing or use stopped, and have it deleted. Every email and alert has one-click links to change or stop it; for anything else write to [email protected] and we will act on it, usually within a few days. Because we don't ask who you are, tell us what to look for (for example the email you used, or the text of a question). If you are not happy with how we handled it, you can complain to the Personal Data Protection Commission Preparatory Office or the relevant competent authority.

七、兒童7. Children

本站是給駕駛人的路況資訊服務，並非以兒童為對象，我們不會刻意蒐集兒童的個人資料。若你認為兒童提供了資料，請來信，我們會刪除。The site is a traffic information service for drivers and is not directed to children. We don't knowingly collect children's personal information; if you believe a child has given us some, email us and we will delete it.

八、安全與變更8. Security and changes

所有連線皆以 HTTPS 加密，資料庫有密碼保護，管理後台需要登入，推播訊息以你瀏覽器的金鑰加密。沒有系統是絕對安全的，但我們只保存最少的資料，這是最好的保護。本站若開始以新的方式使用個人資料，本頁會在同一次更新中修改，並更新上方日期。All traffic is encrypted (HTTPS), the database is password-protected, the admin area needs a login, and push messages are encrypted with your browser's keys. No system is perfectly secure, but we keep what we hold to a minimum. If the site starts doing something new with personal information, this page changes in the same update, with a new date.

隱私權相關問題或請求：Questions or requests about privacy: [email protected]。. 回到首頁Back to the home page